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Eggy Support
Information & Updates
Service Announcements
Official maintenance notices, service updates, planned changes and important information.
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Getting Started
Guides and assistance for creating an account, connecting for the first time and understanding the available features.
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Rules & Policies
Terms, acceptable-use requirements, account policies and guidance on responsible service use.
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Premium Feature Discussion
Discuss Premium tools, suggest improvements and share feedback about paid features.
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Support Centre
Account Support
Help with registration, login problems, passwords, email addresses, suspensions and account recovery.
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Connection Help
Troubleshooting for connection commands, failed connections, ports, SSL/TLS and reconnecting to IRC networks.
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Dashboard & Tools
Help using dashboard controls, network management, account settings and other available tools.
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IRC Inbox Support
Assistance with private-message threads, dashboard replies, unread messages, hidden threads and Inbox controls.
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None
vHosts & Identity
Support for vHosts, usernames, identities, real names and related account configuration.
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None
Networks & IRC Clients
IRC Networks
Discuss individual IRC networks, server addresses, connection requirements and network-specific problems.
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Desktop Clients
Help configuring clients such as mIRC, HexChat, AdiIRC, KVIrc and other desktop applications.
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None
Mobile & Web Clients
Support for mobile IRC apps, web-based clients and connecting from phones or tablets.
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None
Connection Guides
Client-specific setup instructions, connection examples and recommended configuration guides.
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Premium & Subscriptions
Premium Support
Questions and assistance relating to Premium features, trials, account entitlements and feature access.
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None
Billing & Subscriptions
Help with payments, cancellations, renewals, failed billing and subscription status.
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Reports & Development
Bug Reports
Report broken controls, unexpected behaviour, errors or compatibility problems with clear reproduction details.
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Feature Requests
Suggest new features, dashboard improvements, integrations and future service enhancements.
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Service Feedback
Share general feedback about usability, reliability, support and the overall user experience.
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Known Issues
Staff-maintained information about confirmed problems, temporary workarounds and fixes in progress.
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Community
Community Help
Users can share solutions, configuration advice, setup tips and general assistance with one another.
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General Discussion
General IRC, community and service-related conversations that do not require formal support.
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Introductions
A place for new members to introduce themselves and meet other users.
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Resolved & Archived
Resolved Support Cases
Completed support discussions retained as a searchable reference for users experiencing similar problems.
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Archived Announcements
Older service notices and updates that are no longer current but remain available for reference.
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