Use this forum to report broken controls, errors, unexpected behaviour and compatibility problems affecting Eggy services.
Before reporting a bug
Please:
Include these details
Screenshots are welcome, but remove passwords, private messages, email addresses, connection credentials and other sensitive information.
One issue per thread
Create a separate thread for each unrelated fault. This makes investigation, updates and resolution tracking much clearer.
Do not post security vulnerabilities publicly. Report sensitive security concerns privately through the appropriate support contact.
Before reporting a bug
Please:
- Refresh the page and try the action once more.
- Confirm that the issue still occurs after signing out and back in.
- Check whether the same problem occurs in another browser or device.
- Review Known Issues to see whether it has already been confirmed.
- Record the exact error message and approximate time.
Include these details
Code:
Short description:
Service or dashboard area:
What you expected to happen:
What actually happened:
Steps to reproduce:
Exact error message:
Device:
Operating system:
Browser or IRC client:
Desktop or mobile:
Approximate time:
Does it happen every time:Screenshots are welcome, but remove passwords, private messages, email addresses, connection credentials and other sensitive information.
One issue per thread
Create a separate thread for each unrelated fault. This makes investigation, updates and resolution tracking much clearer.
Do not post security vulnerabilities publicly. Report sensitive security concerns privately through the appropriate support contact.