Web Chat Will Not Connect
Web Chat launches a browser session through one of the IRC networks already configured on your Eggy BNC account.
Correct launch process
If no network is available
Open Networks and confirm that you have added a user-managed IRC network.
Web Chat cannot launch a network that does not exist on the account.
If the password is rejected
Check whether:
If Web Chat opens but the IRC network is disconnected
The browser session may be working correctly while the external IRC network itself is offline.
Check the network in the dashboard for:
Do not post your Web Chat password or private session information on the forum.
Web Chat launches a browser session through one of the IRC networks already configured on your Eggy BNC account.
Correct launch process
- Sign in to the dashboard.
- Open Web Chat.
- Select an available IRC network.
- Enter your current BNC password.
- Launch the Web Chat session.
If no network is available
Open Networks and confirm that you have added a user-managed IRC network.
Web Chat cannot launch a network that does not exist on the account.
If the password is rejected
Check whether:
- You recently changed your BNC password.
- Your browser autofilled an old password.
- Caps Lock is enabled.
- There are spaces before or after the password.
- Your account is currently restricted.
If Web Chat opens but the IRC network is disconnected
The browser session may be working correctly while the external IRC network itself is offline.
Check the network in the dashboard for:
- Connection status.
- Server and port.
- SSL/TLS.
- IPv6 compatibility.
- A network-specific error.
Do not post your Web Chat password or private session information on the forum.