- Joined
- Aug 1, 2026
- Messages
- 145
- Thread Author
- #1
Forum Rules and Member Conduct
These rules apply to all forum areas, private conversations and support discussions.
By using the forum, you agree to communicate respectfully and avoid behaviour that disrupts other members or prevents staff from providing support.
1. Treat other members respectfully
Disagreement is allowed, but personal attacks, harassment, threats, targeted abuse and repeated provocation are not.
Do not:
2. Do not spam or flood the forum
Do not create repeated threads about the same issue, post the same message across several forums or repeatedly bump a thread without adding useful information.
Before creating a new support thread, check whether your issue is already being discussed.
3. Keep threads in the correct forum
Use the forum that most closely matches your question.
Examples:
Staff may move, merge, rename or close threads to keep the forum organised.
4. Do not post private credentials
Never post:
Check screenshots and logs carefully before posting them.
5. No illegal or abusive content
Content involving illegal activity, malware, credential theft, exploitation, threats, doxxing or instructions intended to harm another person or service is prohibited.
6. Follow staff instructions
Staff instructions given for safety, moderation or support must be followed.
Attempting to evade a warning, restriction or suspension through another account may result in additional action.
7. Enforcement
Depending on the seriousness and history of the behaviour, action may include:
Where an appeal is available, it must be submitted through the official appeal process rather than by repeatedly contacting individual staff members.
These rules apply to all forum areas, private conversations and support discussions.
By using the forum, you agree to communicate respectfully and avoid behaviour that disrupts other members or prevents staff from providing support.
1. Treat other members respectfully
Disagreement is allowed, but personal attacks, harassment, threats, targeted abuse and repeated provocation are not.
Do not:
- Threaten or intimidate another member.
- Target someone across multiple threads or private conversations.
- Post discriminatory or hateful content.
- Encourage others to harass a user.
- Publish personal information without permission.
2. Do not spam or flood the forum
Do not create repeated threads about the same issue, post the same message across several forums or repeatedly bump a thread without adding useful information.
Before creating a new support thread, check whether your issue is already being discussed.
3. Keep threads in the correct forum
Use the forum that most closely matches your question.
Examples:
- Connection errors belong in Connection Help.
- Account-access problems belong in Account Support.
- Confirmed service faults belong in Bug Reports.
- Suggestions belong in Feature Requests.
Staff may move, merge, rename or close threads to keep the forum organised.
4. Do not post private credentials
Never post:
- Your password.
- A complete BNC connection command containing your password.
- Password-reset links.
- Email-verification links.
- Session cookies.
- Private API keys or authentication tokens.
Check screenshots and logs carefully before posting them.
5. No illegal or abusive content
Content involving illegal activity, malware, credential theft, exploitation, threats, doxxing or instructions intended to harm another person or service is prohibited.
6. Follow staff instructions
Staff instructions given for safety, moderation or support must be followed.
Attempting to evade a warning, restriction or suspension through another account may result in additional action.
7. Enforcement
Depending on the seriousness and history of the behaviour, action may include:
- A reminder or warning.
- Thread closure or removal.
- Forum restrictions.
- Temporary suspension.
- Permanent suspension.
Where an appeal is available, it must be submitted through the official appeal process rather than by repeatedly contacting individual staff members.